Shipping policy

Shipping

Where we ship: We currently ship within Australia and to the lower 48 US states. Each order ships from a warehouse in the same country. We don't ship to Alaska, Hawaii, Canada or New Zealand.

Cost: Shipping is free.

Dispatch: Ships next business day.

Delivery: Allow 5 to 7 business days from dispatch.

Carriers: UPS in the United States and Allied Express in Australia. No signature is needed.

The carton: Each locker ships flat-packed in one carton weighing about 30kg (65 lb).

Tracking: We email your tracking number as soon as your locker ships.

Changing your address: We usually action orders within an hour or two. Once the freight is booked, the address is final. If you spot a mistake, email info@linkslockers.com straight away and we will do what we can.

Cancelling an order: You can cancel before your order ships. Orders ship within 24 hours, so please get in touch as soon as you can.

Custom orders for clubs and facilities: Commercial lockers are made to order. See our Commercial page for lead times.

If it arrives damaged: Email info@linkslockers.com with photos within 7 days of delivery and we will fix it at our cost. See our Refund policy for details.

Questions: info@linkslockers.com